Our Manifesto

Uniting behind a vision of a better bank and a better future. A transformation for our clients, our people, and our communities. Demonstrating what it means to be the bank for Europe’s future.
For everyone, everywhere.

We are empowering communities to progress while becoming the Bank for Europe’s future. Because we believe leading by example is the right thing to do, we are setting a new benchmark for banking by embedding sustainability throughout our operations. We are partnering with our clients for a just and fair transition, supporting communities and society with our Social Strategy, steering our behaviour with clear commitments, and enriching our risk and lending approach.

Our Culture is built on the synergy of our Purpose, our Values of Integrity, Ownership and Caring, and our Ambition. We are creating an engaging and positive working environment to build employee awareness and set the tone for our Culture. We empower our people to progress throughout their professional lives by listening to their needs, valuing and developing their skills, and promoting diversity, equity, inclusion and well-being.

We have a valuable role to play in improving the lives of people across the continent. We are forging close bonds with our local communities, using their detailed understanding of local practices, economies and cultures to enable individuals, groups and countries to realise their potential. We invest in close relationships with our main stakeholders, creating long‑term value and supporting individual and collective growth.

We want every digital interaction with UniCredit to be driven by personalisation, automation and data. In line with our four Digital & Data priorities – pursuing an optimised investment model, bringing core competencies in-house, designing a new way of working, and focusing our client approach on value creation – we are optimising and innovating our systems and processes. Our aim is to provide clients with simple, secure, user-centric solutions that meet the needs and challenges of rapid change.

Our approach to the preservation of plants, animals, air, water, soils and minerals – our Natural Capital – is based on tangible actions that generate direct and indirect impacts. We are committed to minimising negative and maximising positive impacts. Our ambition is to preserve Natural Capital for the benefit of both the communities in which we operate and the Group itself – accompanying our clients on their green transition journey while reducing our own environmental footprint.