Our approach

At UniCredit Group, compliance with all relevant legislation is essential to our reputation as a business, the confidence of our customers and our ability to deliver on our commitment to sustainability. Furthermore, compliance also plays a leading role in promoting a culture which reflects the Group’s fundamental values and principles.

Our approach to regulations around all corporate activities

Focus on Customers
Transparency to customers || Consumer safeguard regulation || Risks concerning banking and financial activities
Advisory to Bank Functions on Regulatory Requirements
New products || Processes || Business initiatives || Commercial campaigns || Marketing materials
Rules and Regulations
Set rules of conducts || Set guidelines and standards, for perimeter of competence || Conflicts of interests management.

Our progress so far

28,233 hours
of training group-wide in 2023 dedicated to “ESG in Financial Products Distribution
Increase in Compliance training hours*
Increase in Anti-Corruption training hours

*ESG training is not included in the number of Compliance training hours

During the year, our compliance focused on four key activities

Greenwashing risks
New requirements related to sustainability, including providing support on the business activities impacted by new regulations, with a focus on greenwashing risks (monitoring laws and updating internal frameworks in relevant areas)
Internal controls and framework
Updating relevant internal controls and written framework (Global Policy / Risk Framework on Benchmark Regulation (BMR) and Product Governance)
Advising the business
Advising the business on products, manufacturing, and marketing materials
Culture and training with an ESG focus
Based on specific initiatives such as 'Tone from the Top', as well as mandatory training for all Group employees and training for Compliance population

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Risk management

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