Digital and Data
As a key part of our vision of being the bank for Europe’s future, we are putting Digital & Data at the heart of everything we do.
To better meet our customers’ and clients’ daily banking needs, and to support our colleagues’
personal and professional development, we are creating innovative digital solutions, continually refining cybersecurity in the face of rapidly evolving threats, and building a digital culture throughout the Group.
Our ambitions
Optimise
To optimise our investment model, reducing complexity and implementing leaner governance while simplifying our Digital servicesUpskilling
To bring core competencies in house, upskilling our workforce and hiring top talent to develop strong technical competenciesNew way of working
To establish a new way of working, increasing efficiency and lowering costs while delivering for our stakeholdersOur progress so far
Laying the foundations for true Digital transformation
Under our UniCredit Unlocked strategy, the Bank’s Digital transformation is well underway. But such a revolution in the way we approach Digital solutions is not as easy as simply flicking a switch.
133
currencies with rapid conversion at realtime rates700
new people have joined our digital team40%
reduction in administrative activityNext steps
In 2024, thanks to the groundwork carried out so far, we are moving into the innovation phase of our Digital transformation – switching focus to concentrate on driving value for clients from exciting new technologies such as cloud,
data and AI.
A year of powerful transformation
Together, every change we make, every month of the year, throughout all our businesses across all our geographies, all contributes to delivering the biggest transformation in our history.
Discover our 2023 milestones