Clients

Simplification is a key aim for us – and in 2023 we transformed how we engage with our Austrian clients by integrating the third party financing business of Bank Austria Finanzservice into UniCredit Bank Austria.

This new structure is changing our ways of working, giving us faster and simpler internal processes that lead to more rapid lending decisions for our clients.

Bank Austria Finanzservice has established a reputation as the clear number one in the Austrian market for brokered financing business - brokering over one billion euros into UniCredit Bank Austria. So it has already made a vital contribution to the bank’s success in recent years. Now, fully integrated into the operations of UniCredit Bank Austria, the Bank Austria Finanzservice capability is further expanding and underlining our leading position in the construction and housing business.

Robert Zadrazil

In order to further expand our joint number 1 position in the mortgage finance business, third party sales partner cooperations will in future be carried out directly from Bank Austria. This integration will make internal processes faster and simpler. Further major investments in the brokered financing business can be made more easily and efficiently within Bank Austria, and decision-making channels will become shorter.”

Robert Zadrazil

CEO of UniCredit Bank Austria

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